Every corporation wants to be innovative. But, being innovative is not a behavior. It’s not something on your to-do list between picking up dry cleaning and writing performance reviews. Innovation is the by-product of plans, processes, people and behaviors.
Manufacturers have no trouble hanging onto key employees these days, since job opportunities are scarce. But, that hasn’t reduced the need to find new ways to engage people. No matter what type of economic opportunities a company can provide, engagement still plays an important role in employee retention.
My last three columns have touched on different aspects of applying lean thinking to projects and problems, including different aspects of A3 thinking and methodology. This month focuses on yet another aspect, the target condition.