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Time to Rethink JIT?

March 21, 2011
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In the wake of the natural disaster in Japan, manufacturers may want to rethink the concept of just-in-time parts delivery.


Fifteen years ago, in ASSEMBLY magazine, I wrote that supply chain managers were ignoring the risks associated with “just in time” inventory management. JIT made a great deal of sense when interest rates were running at 15 percent a year and more. Since then, however, the cost of money has fallen by more than 50 percent, and the savings have become far less significant. At the same time, much of the supply base has moved to the other side of the world, greatly increasing the prospects of catastrophic disruptions to on-time deliveries.

“Not true,” claim JIT proponents. “We factor in supply chain uncertainties. The benefits of JIT are too great, and international air and sea shipping are too robust to fail.”

Today, JIT has gone from aggressive to fanatical. Many factories warehouse only a few hours of parts and materials. Incoming shipments go straight from the loading dock to the assembly line. A hiccup by a single supplier can crash an entire factory, maybe for a few hours but maybe days or even weeks. The savings JIT produces in interest, warehouse space and obsolete components can be wiped out by a single supplier catastrophe. That is especially true in this era of almost-free money.

Some of these risks showed up during the Asian SARS pandemic in 2003. International travel was curtailed, and some shipping issues arose. After a brief flurry of concern, however, matters returned to normal. In fact, the SARS scare introduced even more hubris in JIT circles. “We have faced the worst,” thought supply chain managers, “and emerged unscathed.”

The truth is, we don’t know the worst. The combination of earthquake, tsunami and nuclear crisis in Japan was on no one’s radar, including the nuclear plant designers who believed seawalls for tsunami containment meant there was no need to elevate the generators that would keep cooling pumps functioning if an earthquake ruptured electrical transmission lines. As a species, we always look at the future through the lens of the past; new perils always surprise us.

The truth is, the natural disaster in Japan was more predicable than many. The country sits on the notorious Pacific “Ring of Fire.” It has seen entire cities leveled by earthquakes in the past, and there are Japanese still alive today who remember a catastrophic tsunami in the 1920s. But hubris led their nuclear designers to operate on the premise that seawall engineers had disaster-proofed their reactors.

The real risks of JIT may be immeasurable, but a few insights became apparent less than a week after the Japanese crisis began. GM announced the temporary shutdown of a truck assembly plant in Shreveport, LA, that needs parts from Japan. That, in turn, forced the closure of GM’s engine plant in New York. Other plants will surely do the same. There are rumors that Apple’s much-anticipated rollout of the iPad 2 is being crippled by shortages of memory and other components sourced from Japan.

Japanese suppliers have temporarily shuttered plants because of structural or equipment damage, worker shortages, and damage to the roads and ports needed to get products from the factory to the customer. No one knows how long it will take before a semblance of normality is restored.

The cost of closing a factory or failing to meet demand for a hot new product is substantial. Is it enough to offset the gains accrued from past JIT success? Possibly. But one thing we can be sure of: There will not be a full accounting of the costs, just as there has never been a proper assessment of the benefits.

The handmaiden to JIT has been the winnowing of suppliers. Companies that once had multiple suppliers geographically dispersed now tend to source only one supplier per part or component. Generally, this equates to lower piece price but, once again, introduces higher risk.

Today’s purchasing managers are assessed on a very simple metric-the piece price of goods and materials. The costs of such things as defective products, delayed deliveries or the need for North American personnel to conduct teleconferences in the middle of the night with supplier personnel who do not speak fluent English are not included in the piece price.

The social consequences for North America of “supply chain management” have been serious, too. As more parts were sourced from developing countries, OEMs followed their suppliers to those countries. Being close to the supplier shortened the supply chain and reduced the risk of transportation disruptions, but the migration of manufacturing has hollowed out much of America’s heartland. And, while it is almost certainly advantageous to be close to suppliers, the advantage quickly drops away if the transportation disruptions prevent getting goods to market.

Surely some more moderate form of JIT makes sense. Rather than dock-to-line timing, perhaps keeping a month’s supply of parts and materials on hand makes more sense in terms of risk management. Finding suppliers in more than one region would reduce the pain if part of the globe takes a time-out. And maybe returning production to the economy that buys the output would be the smartest move of all.

Editor’s note: Before “Shipulski on Design,” “Leading Lean,” and “Uncommon Sense,” there was ASSEMBLY magazine’s longest running and most controversial back-of-the-book column, “Unconventional Wisdom” by Jim Smith. A nationally known expert on electronics assembly, Smith never hesitates to question the sacred cows of manufacturing and economics. You can read more from him at his “Science of Soldering” blog http://blog.emsciences.com.
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the problem isn't JIT

March 22, 2011
It's not time to reconsider JIT. It's time to reconsider sole-source partnerships. Michael V. Mulholland, industrial engineer

. . .Rethink JIT?

Edwin H. Zimmerman, CMfgE, P.E.
March 23, 2011
I ran into the JIT idiocy years ago on a small scale in the special automation industry. My employer insisted on bringing in components as late as possible in the schedule in order to delay the cash outlay as long as possible. It only took a labor union issue at the supplier, a natural disaster, a flu outbreak, shipping damage, or incoming parts not to print, to throw the schedule off. What followed was a frantic combination of substitution, rework, redesign, and workarounds in the attempt to maintain the schedule. All of the attempted fixes cost money and time, raised the frustration level, and were usually of minimal effect. (By the way, I will remember and pass along a quote from Jim's blog, "As a species, we always look at the future through the lens of the past; new perils always surprise us.") Thanks Jim.

Ridiculous to Go Back the Old Ways

March 23, 2011
Of course not. It’s ridiculous to go back to the old ways of doing things. Taiichi Ohno knew that there would be periods when the supply line would be disrupted, but felt that those periods did not justify keeping extra inventory. Yes, you might lose in the moment, when the disaster occurs, but we are in business for the long run and just-in-case is something in the past, not the future. We should learn from the disaster and just continue to find new ways to improve. We still have a long way to go, especially to make production super-efficient, and we are still very much archaic when it comes to the way people are used in the workplace.

-Posted by Norman Bodek, president, PCS Inc., Vancouver, WA

Reshoring Solves the Problem

March 23, 2011
I agree with Norman, but the article sure does advocate more manufacturing in the place where the work is done. As greed set in, and U.S. companies started outsourcing manufacturing processes that could have been done in their domestic facilities, or even worse, setting up shop in less expensive labor countries. Then, when disaster strikes, we blame it on JIT, and carrying too little inventory, instead of focusing on the ability to be a self-sufficient business in the country you reside. I would be disappointed if our country’s leadership does not see this opportunity to bring manufacuring jobs back to the states. I feel no sorrow for those companies suffering at the hand of their own decisions.

-Posted by Scott Allen, vice president of operations, InteliCoat Technologies, Springfield, MA

JIC not JIT

March 23, 2011
There is a case to be made for JIC (just in case) inventory. Risk is the main factor that is directly related to lead time and exposure.

-Posted by Russ Thompson, corporate purchasing manager, Pocatello, ID

You can't plan for everything

March 24, 2011
Special emphasis on the term, “unforeseeable circumstances.” You can’t plan for everything. It’s difficult to justify the burdon of excessive inventory as insurance for unfortunate events less likely to strike than lightening.

-Gino Troiani, workflow coordinator, The PA Hutchison Co., Scranton, PA

use modeling and simulation

March 24, 2011
Earthquakes or tsunamis are not controllable variables, so in a frame of standarized and planned models like JIT, it’s dificult to face them. In my opinion the best way to consider that situation is to use modeling and simulation techniques and develop contingency plans.

-Guillermo Orsi, Universidad Nacional de Rosario, Argentina

Disasters affect the demand side, too

March 24, 2011
Natural disasters tend to not only affect the supply side; they also affect the demand side. Sometimes they balance out. The business model needs to be able to sustain some fluctuations due to unforeseen events. Risk should be managed, and many companies have risk mitigation techniques for situations like suppliers going out of business or transportation routes temporarily down.

-Conrad Leiva, vice president of product marketing and alliances, iBASEt, Orange County, CA

risk assessment is needed to mitigate exposure

March 25, 2011
To clarify my point, a risk assessment is needed to mitigate exposure in cases like the Japanese earthquake and tsunami. Supply chain is full of surprises and solutions. Awareness is our best defense.

-Russ Thompson

"Expert" Assessment of Risk?

March 25, 2011
Proponents of an approach always claim that the risks have been anticipated. The financial “experts” didn’t do very well assessing risks posed by the Internet bubble, the Icelandic bubble, the mortgage bubble that spilled over into collapsed demand for just about everything...

In 1972, all economists foresaw a world awash in oil. Overnight, they discovered that their models had left out a new variable-OPEC. The results were not pretty (except for players like Saudi Arabia).

No one can ever model all risks. It is foolish to believe we can. Inventory buffers are a low-cost way of hedging against high-cost disruptions.

-Jim Smith

Who Said "Go Back to Old Ways"?

March 25, 2011
Norman Bodek sets up a straw man to attack. I do not advocate going back to the old ways. I do state that risk increases as parts on hand, geographic dispersion of suppliers, and number of suppliers decrease. To say that the costs of disruption will never outweigh the benefits of ever more stringent JIT does not make the case.

As an industrial organization economist, I look at the savings, weigh the normal savings, and then try to account for the (unknown and, generally, unknowable) risks. The case for JIT is strongest during periods of high interest rates (cost of money) and perishable inputs (parts, chemicals), including how quickly a part becomes obsolete.

When it becomes necessary to close a factory within days of a supply disruption, something is seriously wrong with the plan. Since I wrote this article, there have been many reports that Apple can’t meet demand for the iPad 2 because of parts shortages that may actually get worse.

As Russ Thompson writes in his response above, there is a need for JIC (just in case) inventory. Fanatical adherence to minimalist JIT ignores this reality. That was my point, not throwing out the entire JIT model.

I have no idea how costly the current disruptions in Japan will be for American businesses. But I suspect most of those companies don’t know, either. At the same time, can anyone say with confidence that this is the worst challenge supply chains will ever face?

To suggest that avoiding the risk of JIT by modest increases in inventories is equivalent to going “back to old ways” is preposterous.

-Jim Smith

JIT is part continuous improvement

March 28, 2011
Let’s not forget that JIT should help us reduce waste and drive the continuous improvement process.

Unforeseen events such as the disaster in Japan are bound to put pressure on our business processes. However, it should not push us back in the direction to put more waste into our supply chain. Rather, it should expose those processes that are up for improvement. What that actually means and which processes to focus on, is to be determined by each company. You might have to switch to alternative sources of supply. You might need to redesign your products. You might need to change the way you partner with your supplier.

-Gerry Bosmans, lean supply chain manager, Avery Dennison,

Think Global, Act Local

March 28, 2011
Of course we should rethink JIT. I suppose we all are doing that continuously. As Gerry indicates: JIT will help reduce waste and drive continuous improvement.

Human systems will never be error-free or risk-free. Partly because humans make errors (and always will do) and partly because we do not rule the universe (see the terrible situation in Japan).

At least some items could be considered more deeply after the Japan disaster:
* the overseas supply from other continents and from long distances.
* the one-source supply or at least the one-source design.

It is clear with a purchasing department concentrated on the cheapest price per unit, combined with a logistic department concentrated on a lean flow, risks are not considered or measured.

We should consider again the slogan, “Think Global, Act Local.” Look what is happening in the world and build a network of local suppliers.

-Eric Schmitz, lean consultant, Brussels, Belgium

Reconsider supply chain

March 28, 2011
In this case the disaster points out something that I suspect was not considered in past evaluations of the JIT supplier chain. But do we go back to the old way? Absolutely not. It adds some considerations to the next evaluation of the supply chain network and delivery systems.

Manufacturers should consider:
* Having multiple suppliers in widely spaced geographic areas.
* Locating all suppliers overseas may not be a good idea.
* Working with competitively priced local suppliers.

-Charles Mabbott, retired senior manufacturing project engineer, GM, Detroit

Reshoring makes current problems irrelevant

March 28, 2011
I think it is time for all of my competitors to hold tons of inventory.

If anything, recent events show the flawed thinking behind offshoring. If one builds near to one’s market, these issues become irrelevant. It also disproves the economy of scale theories that dictate, in order to have the most cost-effective widget, there should be one factory that supplies the world.

There is some rethinking to be done, but I doubt it will happen. The people making these decisions are very short-sighted and can’t see past this quarter’s numbers. I am constantly amazed at how extremely brilliant and pathetically ignorant some people can be at the same time.

-Robert N. West, quality manager, J&A Manufacturing Inc., Dallas

Companies mismanage safety stock

March 29, 2011
I don’t know all the details about the Japanese company that shut down GM, so if they had everything in place, then yes I would say this throws a wrench into the JIT concept.

Otherwise, what the disaster in Japan showed us isn’t a fault in JIT, but a fault in companies abilities to follow through properly with lean concepts. GM’s senior quality engineer directly asked us what our plan was if our plant were to be hit by a tornado. (This Midwest’s natural disaster.) I’m glad we never had to implement our plan, so who knows if it would have really worked.

I’ve also noticed that companies mismanage the safety stock concept. Some consider next week’s shipment of parts in queue on the dock to be safety stock. It seems like it all comes down to the bottom line, and when the bottom line becomes more important than the process, then people start making bad decisions to shave a few thousand dollars here and there. But that may cost millions in the long run because they have created cracks in the process.

-Reed Smedberg, manufacturing engineer, Fort Wayne, IN

time to rethink global supply chains

March 30, 2011
Would an airplane crash cause us (as a society) to reconsider airplanes? Several things to consider:

(1) This was a once in a century kind of earthquake.
 
(2) If it takes certain industries a year to recover, how will the setbacks compare to the savings of decades?
 
(3) It is time to rethink global supply chains, which are at odds with JIT and lean anyway.

-Brian Peshek, lean six sigma blackbelt, Cleveland

The issue is the overall supply chain strategy

March 31, 2011
The issue is not JIT, although holding lots of inventory will solve that and many other operational shortcomings. The issue is the overall supply chain strategy including: single sourcing, long supply chains, risky geopolitics, and yes, inventory buffers. But addressing any single part of the equation will result in a solution that remains vulnerable to unforeseeable events. Companies need to develop a much more comprehensive supply chain model. I have written on this subject and you can find my thoughts and sample models at www.GBMConsult.com.

-Gerald B Mendelbaum, partner, InfoSys Consulting, New York

Not all Muda is bad.

March 31, 2011
Just In Time is another of the concepts that has been taken too far. In a vacuum, it is perfectly fine have a single-source supplier deliver your parts JIT.

In the real world, it is fraught with dangers. The definition of JIT is basically: “Operating with a very low inventory level, relying on the supply chain to deliver parts...just as they are needed.”

The problem is that low inventory has been taken to mean virtually no inventory, and the supply chain now resembles more of a supply thread.

Risk assessment and due diligence has been replaced with, “We went with these guys because they were the cheapest.”

When building a bulletproof process design, I think of bricks rather an empty cardboard box. Manufacturers should employ multiple sourcing stratigies that can withstand an earthquake, a change in government, and a global economic downturn. Keeping slightly higher inventory levels and using multiple vendors to supply the same item can mitigate the risk and have a leveling affect.

Not all Muda is bad.

-Joe Serafini, operations manager, Pompanette LLC

"common cause" or a "special cause"?

April 6, 2011
First, is this a “common cause” or a “special cause”? If you’re not sure, read everything Deming wrote. Never, never, never react to a special cause. Has the supply chain been interrupted? Certainly. Is this normal? Certainly not. Will it soon get back to normal? Yes, it will. Any reaction would be inappropriate.

-Harry Wood, senior lean facilitator, www.throughput.us

JIC inventory would have washed away

April 6, 2011
If the Japanese had put just-in-case inventory in place, it would have been washed away with everything else. The Tsunami should convince any doubters of the value of JIT.

-Peter Mainwaring, lean process consultant, Nautilus Consulting, Bolton, UK

Great Dialog

Miles
April 6, 2011
Thank you all for this wonderful stream of thinking regarding JIT. Much food for thought.

JIT

Jim from AR
April 6, 2011
JIT like anything else taken to extremes is not good. Do what works for you and don't let others run your business. The reputation of not being a steady supplier should tell you that you are doing something wrong. No Excuses!

Extreme analysis

Jamie Flinchbaugh
April 8, 2011
Quite irresponsible to use the disaster in this way. First, the cost of borrowing is not the main reason for just-in-time. It was often communicated as such, but that line of thought is as outdated as the thinking presented here. The main purpose is connectivity which leads to both learning and problem solving, as well as the ability to adjust to an ever increasingly fast changing market. Second, to say that this was predictable is a bit overstated. Yes, Japan has earthquakes and tsunamis, but in relative terms, its also better able to handle this. There are reasons to avoid disaster anywhere. Mexico may be taken over by drug lords, so we shouldn't source anything there. There is the risk of sun storms, so none of our data should be communicated over satellites. The EU is arguing about whether to bail out struggling economies, so we should probably avoid sourcing there. And of course the US Government may shut down this weekend, so we probably shouldn't source here either. If a months worth of parts and finished product was in the pipeline, where do you think it was likely to be stored? Quite a bit of it would be sitting at the ports, and would now be in the bay. Companies should be prepared for disasters by being quick on the feet, adjust, and recover. Jamie Flinchbaugh

JIT does not abrogate the need for contingency plans

April 14, 2011
Does having JIT in place abrogate having contingency plans? Aren’t these separate issues?

It’s management’s job to address the “what ifs,” decide which ones could threaten the enterprise, and then put plans in place to react to them-regardless of how we set up our supply chain.

-Jim Pfister, packaging line fixer, Finished Goods Enterprises Inc., Harrisburg, PA

JIC inventory is a last resort

April 18, 2011
Rethink JIT? Well, lean manufacturing has always been about continuous improvement. However, the idea of going back to just-in-case inventory is ridiculous, to say the least, and revealing in many ways. Inventory costs money, but it has an even worse effect that has been mentioned a couple of times here but missed entirely by the author. It extends lead time. And with the extended lead time all kinds of bad things happen, one of the worst being the speed with which you can respond to system deficiencies. It is the key to continuous improvement. It is the key to rapid-response plan-do-check-act and no one wants that to slow down. That is the vitality with which JIT functions. It is a culture of continuous improvement and that would be negatively impacted by adding inventory. No-adding inventory is pretty much a last resort and in this case a bad idea.

By the way, what is the supply doing in Japan anyway? A few folks challenged this and attribute it to greed. I would qualify that and say it is really narrow short-term greed that shows itself to be not such a good idea in the fullness of time.

No, the answer is not to outsource, the answer is to improve. Buckle down with some tough, hard-working, courageous managers with strong values, have some faith in American skills and people, put on the coveralls, think long-term, and we can do all that work right here. This panacea known as outsourcing in China and Japan is just fool’s gold.

But there are too many folks making excuses for what we are really seeing when we outsource, and it just weak short-term thinking management.

Deming looks smarter every day.

supply chains are built on suboptimized goals

April 18, 2011
The comments here are topical in that I am currently working with a couple of companies on their supply chain designs.

What I have found is most supply chains are exceedingly complex and built on suboptimized goals. The recent disasters in Japan that have disrupted the supply chains of OEMs throughout the world give us cause to rethink supply chains more holistically, and how we apply the practice of JIT. As others have stated, having JIC inventories lying around would not have prevented the disruptions of this disaster, but they would have created other business problems we all have run up against over the years.

The suggestion to manufacture and source in-market may become the option of choice if the total cost, quality and service can be achieved. Many times the simpler approaches can reduce risk as well as total cost.

-Ken Rolfes, president, KDR Associates, San Diego, CA

Toyota violated its own principles

April 20, 2011
No way. Do not let the current situation shake your faith in JIT. Please do not jump to the wrong conclusion from this one event.

Let’s first focus on understanding the problem.

One of the things that made Toyota successful in Japan is that all its suppliers are located very close to their plant in Toyoda City. But what about its plant in North America? Some of its components come from Japan, so effectively Toyota has violated its own principles. So have the rest of the manufacturers.

Why did they do this? Japan does not have low labor costs. It could be politics or just old-fashioned nationalism. Whatever the case, this is the real issue-the supplier is too far away.

This is a learning moment and not an excuse to fall back on the good old days of just in case inventory.

-Dinesh Chaudhari, operations manager, North Shore Industrial Wheel Manufacturing, Ontario, Canada

waste implied in importing parts

April 21, 2011
Actually, it’s the other way around.

Perhaps it’s time to dig into the waste implied in importing parts from halfway around the world. The same tools that we use to reduce material transit in an assembly plant should apply outside the plant. It’s all one big supply chain, and supply chains are as good or bad as their worse links.

So it’s time to rethink JIT (and lean, in general) and get rid of muda where it’s becoming obvious. It won’t be easy but, after all, isn’t the Toyota Production System all about changing mindsets?

-Miguel Arredondo, general manager, LiteOnMobile, Reynosa, Mexico

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