What: FREE Webinar
When: August 29, 2017 at 2:00 PM EST
Simple: Killing Complexity for a Lean and Agile Organization
The parameters of competition in business today are changing—big does not necessarily beat small anymore; fast is beating slow. Agility, speed, and flexibility are the key elements of a successful strategy and execution in manufacturing now.
How well will your company execute its strategy? What barriers exist that inhibit your execution? Are you keeping one eye on tomorrow’s customers, while you manage those of today? These are all key questions as manufacturers strive to deliver value on an ongoing basis.
This webinar is all about simplicity and agility. Achieving simplicity comes from a focus on the customer. Agility begins with planning and vision. Leaders typically know what they want to do, but many organizations break down when trying to implement the action plan. With more than 25 years of industry, teaching, and consulting experience, Barry Cross illustrates how manufacturers can:
- Recognize who their true customers are, and appreciate what those customers want.
- Begin to eliminate the products, services, processes and “work” that gets in the way of delivering value to those customers.
- Focus people and processes towards value creation, even in what are perceived as non-customer-centric operations.
- Avoid brand confusion and the “all things to all people” mentality.
The complexities of managing in today’s world both obscures decision-making and layers on challenges that bog an organization down, preventing leadership from understanding what their customers want. By understanding who those customers are, and what they want, leaders can focus innovation strategy and projects in ways that deliver sustainable value.