In professional sports, every team wants to find and retain “franchise players”—those few key personnel who are vital to winning a championship.
Similarly, Butler Automatic has developed a performance measurement system to help it find “franchise player” suppliers and service providers. Such companies are continuously improving, so they can provide a safety net for changing customer requirements. This helps us—and them—stay competitive in the global marketplace. Finding these key players comes somewhat naturally to me, since I’m also an associate scout for Major League Baseball’s Seattle Mariners.