Mr. Dunkmann, everybody is talking about digitization. However, it often seems like we are not really making headway. Why is that?
Discussions about digitization have been taking place for a long time at all levels. And although many things are technically feasible and there are numerous solutions on the market, the specific benefits are often not evident to the user. Sweeping promises such as “increased efficiency” or “market growth” are simply not enough. Ultimately, the aim is to analyze the applications together with the customer and to demonstrate the usable advantages of digitization. Providing information on the current status, including performance, system status, projections for component service life or recommendations for subsequent maintenance work are examples. And this is precisely what is lacking to date.