As I write this, Thanksgiving is weeks away and Christmas is right around the corner. It’s a time to reflect on what we’re thankful for and what truly matters in life. In manufacturing—and business, in general—we tend to focus so much on getting product out the door and meeting our numbers that we don’t often think about the impact our operations have on the lives of our customers and employees. Sometimes, our operations can literally be the difference between life and death.
The following story is a case in point. It was sent in October by IMPACT Converting & Systems Solutions, a Michigan-based manufacturer of cutting dies for the converting industry.