According to Gallup, a global analytics and advice firm, only 21% of employees worldwide and 32% in the U.S. fall in the "engaged" category. Every year, Gallup gathers data from professionals across over 50 industries worldwide to use knowledge to create transformation and advise employers on improving engagement. One of the industries Gallup covers is manufacturing. Gallup's 12-item engagement survey, referred to as the Q12, is designed to measure employees' perspectives on the most crucial elements of their workplace culture.