AIA: Jet Manufacturer Soars to Goal Using Software
Building fast, flawless jets requires innovative manufacturing systems. So when Dassault Aviation (St. Cloud, France) needed to improve how it distributed work instructions, it chose Fortis document management software from Westbrook Technologies (Branford, CT).
Dassault's engineering division uses Fortis to provide critical information and visual references to clients at their aircraft service centers. The software retrieves blueprints, collecting specific sections that identify a component or illustrate assembly. "When clients call us with questions that involve blueprints, we quickly locate them and easily provide a great deal of precise information, including installation instructions and which materials to use," says Richard Hahn, senior technical help desk representative at Dassault. Hahn notes that Dassault's engineering division houses over 185,000 blueprints.