People often ask me what makes a good user requirement specification (URS). Maybe it’s my age or experience, or maybe they’re just trying to make me feel good, but I always consider it a compliment when someone asks me. After working on automation projects for more years than I would like to believe, I think I can nudge people in the right direction.
To me, the answer always returns to one word: simplicity. But, boiling down immensely complicated processes to the most straightforward explanations is often challenging.