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The author of numerous books on project management, Jon has held engineering and management positions at Volvo Trucks, PACCAR and other companies. His quarterly column will appear in March, June, September and December. Email Jon at jon.quigley@valuetransform.com
Despite a persistent and incremental march toward automation, people are still necessary for much of manufacturing. Perhaps that will always be true for certain segments.
Project quality and product quality are different things, but they are inextricably linked—or they should be. It is possible for a project to seem successful and deliver the anticipated result, only to find out later the product is not what was expected.
