Unfortunately, it is all too common for a company to develop a good plan for consolidating operations, and then arbitrarily change the plan to its detriment.
During development of its 2004 Sportster motocycle, Harley Davidson wanted to eliminate a six-piece forging and stamping process from the assembly line.
When quality assurance folks are "absolute fanatics," like those at Ben & Jerry's ice cream facility in Burlington, VT, the outcome is high-quality products, cost savings and a reputation for consistent excellence.
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